Rock Star! Resources
99.8% Customer Satisfaction Score
Dom and Trenton did a great job. I knew exactly where the project was every step of the way. Communication is always key to any project. The DB Group kept me informed and was very effective in leading the project.
Bruce Langston, CFO, Cascade Orthopedic Supply, Inc. & OrtoPed, ULC
After it’s all said and done, we will end up using a little over 300 files less throughout the course of one year. For time, I estimate we will see a savings of around 80 man-hours per month for regular reporting cycles. Thank you very much for this – it is very appreciated and the work that has been performed in this SOW has been above and beyond our expectations!
Drew Goss, FP&A Manager, LBJ TexPress
I have done a decent amount of system implementations over the past 18 years or so. Some I’ve championed, others I’ve simply been a SME for the implementation. Implementations have run from simple CRM/team management software, consolidation software, to full ERP solutions. Throughout each of those engagements, there has always been some level of engagement with outside consultants; whether they are in house to the provider or a 3rd party, there’s usually some level of guidance and support for each of the projects I’ve been involved in.
To put it briefly, I have never experienced the incredible level of expertise, responsiveness and communication that was provided by Dominic and his team. Dominic’s understanding of the system, even with new features recently released, was invaluable to the process. Trenton’s speed and abilities behind the scenes made everything move quickly, and Dom’s support team throughout were very competent and responsive.
I’ve had loud, contentious arguments in the past with implementation specialists, who couldn’t explain their product properly, didn’t know our business, or both. In these types of scenarios, I should not be the most versed guy in the room when it comes to the new product. I was hoping for the best, and preparing (mentally) for the worst in the event of that type of repeat, and within the first week of implementation I was immediately able to put those fears to rest.
Vena has an incredibly valuable partner with Dominic and the DB group. The only downside I see to your relationship is having them take on too much, and forcing them to lose the attention they provided us throughout the process. Otherwise, I hope you continue to expand the relationship and recognize the amazing work they do on behalf of Vena.
Thank you for proposing their services, and thank you for your approach throughout the process. It’s been a great experience throughout, I couldn’t ask for a better onboarding or implementation. I just hope the Vena Customer Service team can live up to the lofty expectations we have set after the support we’ve received to date throughout the process.
Eric Matthews – CFO, MacPherson Art
Dom and team did an incredible job keeping us informed of when we were running behind and took a proactive approach to get us back on track. We had a super complex data structure. They went above and beyond to figure out what we needed and how best to communicate to our partners.
Kevin Graney – Vice President, Global FP&A, PRGX
We used the DB Group and they were awesome! They were great at providing us assistance as we ramped up even on off hours! The installation was much easier and we accomplished far more than our prior experiences. Once you get used to where things are located it’s very easy to navigate and use. We are looking forward to continuing a Phase II with the DB Group!
LiveVox FP&A Team
The DB Group was amazing and provided the best support I have received from a 3rd party consulting group. They were accommodating beyond expectation and I would recommend them as the premier provider for any implementation. The DB Group provided many valuable insights and approaches that we had not even considered. They moved expeditiously and enabled us to meet all of the target dates for our internal deliverables.
They are clearly experts with the product and this was demonstrated in all of our interactions. They have been an invaluable resource for us. Our finished product is high quality, replicable, and scalable – everything that we required and more. Fantastic service and implementation! I would, and do, recommend Vena very highly to everyone in my prefessional network. Having worked through many painful integrations and implementations in the past the difference with Vena was night and day versus anything else.
Frank Chou – Divisional Senior FP&A Manager, H&T Battery
Trenton was an excellent consultant. I would recommend him/the DB Group to any Vena customer. He was very professional, knowledgeable, punctual, proactive, and adaptable. We deviated from our original SOW and had a quick turnaround (a few weeks). We never had to wait on him or reschedule. Great experience overall!
Definitely the smoothest project we’ve had so far. I’ll definitely recommend you guys to any Vena customer.
Michelle Duncan, Business Systems Analyst, Asure Software